Visitor Restrictions

The following visitors will not be allowed to enter the museum:

• Visitors with a fever, cold/flu-like symptoms, and/or an impaired sense of taste
• Visitors who are close contacts of a confirmed coronavirus patient (e.g. family members, co-workers, classmates)
• Visitors with body temperatures of 37.5°C or above during the temperature screening at the museum entrance. Visitors with body temperatures of 37.0°C or above will be asked to confirm whether they have cold/flu-like symptoms.

Visitor Guidelines

Please observe the following guidelines when in the museum:

• Visitors who feel unwell should alert the nearest staff member. Our staff may also approach any visitors who seem unwell
• Wash hands frequently
• Keep a distance of two meters (or six feet) from other visitors when in the galleries
• Refrain from touching the walls and display cases

Changes to Museum Opening Hours, Facilities, and Services

Please note that the museum will be reopening with the following temporary limitations:

• Opening hours are now 9:30–17:00 on all days (closed on Mondays or the subsequent working day if Monday falls on a public holiday).
• The museum will not be open at night on Fridays and Saturdays until further notice
• Group visits are limited to groups with less than ten people
• Staff may impose crowd-controlling measures to limit entry into exhibition halls and rooms when necessary to prevent visitors from gathering in enclosed spaces
• The following facilities will remain temporarily closed until further notice:
  • Nursing room (first floor)
  • All rental facilities (Museum Hall, seminar rooms, tea house)
• The following exhibition rooms/displays in the Cultural Exchange Exhibition (fourth floor permanent exhibition) will be temporarily closed/unavailable:
  • All hands-on displays (picture books, hands-on corner in Exhibition Room 8, etc.)
• The following services will be temporarily unavailable:
  • Audio guide rental
  • Volunteer tours
• The following amenities will be temporarily unavailable:
  • Touch screen displays
  • Water coolers
  • Hand dryers in the restrooms
• The restaurant and café will remain closed until further notice

We also recommend visitors purchase tickets online before visiting to prevent crowds gathering at the ticket counters. Please visit this page for more details.