Find answers to general questions frequently asked by visitors about Kyushu National Museum below.

What is Kyushu National Museum?

Kyushu National Museum, or Kyuhaku for short, is the fourth national museum in Japan after Tokyo, Kyoto, and Nara National Museum.We are founded on the philosophy of mapping the formation of Japanese culture within the context of Asia’s history. Aside from curatorial work, we also conduct restoration work and scientific research to help preserve cultural properties. We plan a variety of educational programs to make each visit fun and enjoyable for our audience.

The latest editions of our multilingual pamphlets can be found below.

These pamphlets introduce our museum in detail. Please peruse them on the occasion of your visit.


Where is Kyushu National Museum?

We are located in Dazaifu City in Fukuoka Prefecture.
Our address is
4-7-2 Ishizaka, Dazaifu City, Fukuoka Prefecture, Japan 818-0118.

092ー918ー2807 (only in Japanese)

* For more information, please refer to our page on Getting to the museum.


When are your opening hours?

We are open from 9:30 to 17:00. Last entry to the museum is at 16:30.
During Special Exhibitions, we are open from 9:30 to 20:00 on Fridays and Saturdays as part of Kyuhaku After Five. Last entry is at 19:30.


When is the museum closed?

The museum is closed on Mondays. If a public or substitute holiday falls on a Monday, the Museum will be open that day and closed on the following working day. The museum is also closed at the end of the year.

* For more information, please refer to our page on Hours and Admission, as well as our yearly schedule (in Japanese).


Is there parking at the museum?

Yes, parking is available. Please refer to the table below for the types of parking available.

     Parking Spaces Available
Cars Visitor parking 1 (South) 234 spaces Total 313 spaces
Visitor parking 2 (East) 79 spaces
Accessible parking 23 spaces
Please provide valid documentation when parking in these spaces.
Buses Bus parking 9 spaces

* For information on parking fees, please refer to our page on Hours and Admission.
* For live updates on parking availability, please refer to this external site (only available in Japanese).


Can I use baby strollers or wheelchairs in the museum?

Yes. Please refer to the map below.
You may use the automated platform lift by the Rainbow Tunnel (the access tunnel from Dazaifu Tenmangū), or the manually-operated platform lift by Kōmyōzenji Temple path to the west of the museum (Kokuhaku Road).
To use the platform lift by Kōmyōzenji Temple path, please press the lift interphone and wait for our staff to assist you.

Locality Map

館外施設ご案内

How much are admission fees?

Our admission fees vary depending on which exhibition you would like to see at the museum. Please refer to the information below for more details.

Cultural Exchange Exhibition

Adults: 700 yen
University students: 350 yen (please present valid student identification documents upon request).

Special Exhibition

Entry fees into the Special Exhibition Hall depend on the particular exhibition being hosted at any given time. Please refer to our Special Exhibition page for more details. Special Exhibition ticket holders are entitled to one free entry into the Cultural Exchange Exhibition.

Free admission

The following people are eligible for free admission into some exhibitions in the museum. Please bring the relevant documentation as indicated in the table below.

  Floor 4: Cultural Exchange Exhibition Hall (Permanent Exhibition) Floor 3: Special Exhibition
Visitors with disability documentation (* 1), and up to one other accompanying visitor Disability documentation (*)
High school students and younger, or visitors under 18 Valid personal identification documents indicating your date of birth (e.g. student card, health insurance card, driver’s license) Admission fees apply
Visitors over 70
Kyushu National Museum Campus Members (* 2) Valid student or staff identification documents Admission fees apply

How much are tickets to the Cultural Exchange Exhibition?
  Price
Adults 700 yen
University students 350 yen

* Please note that tickets to the Special Exhibition (3F) are priced and sold separately. (Special Exhibition tickets grant access to both the Special Exhibition and the Cultural Exchange Exhibition.)
* For more information on the pricing for different Special Exhibitions, please refer to the exhibitions listed on our main webpage.

Visitors who qualify for free admission
Visitors who qualify for free admission should present relevant documentation upon entry to the exhibition hall. Please refer to the table below for more information.

  Floor 4: Cultural Exchange Exhibition Hall (Permanent Exhibition)
High school students and younger, or visitors under 18 Valid personal identification documents indicating your date of birth (e.g. student card, health insurance card, driver’s license)
Visitors over 70
Kyushu National Museum Campus Members (* 2) Valid student or staff identification documents

(* 1) This refers to officially-issued certification for persons with physical, intellectual and mental disabilities, veterans with combat-related injuries, atomic bomb survivors, patients with intractable illnesses, and pediatric patients with chronic illnesses. Certification that has been registered on the Mirairo ID application is also accepted.
(* 2) For more information, please refer to our page on the Kyushu National Museum Campus Members program (in Japanese).

Dazaifu Tenmangū Shrine and Kyushu National Museum Combination Ticket

This ticket grants visitors entry to the Dazaifu Tenmangū Museum, Kankō Historical Museum, and Kyushu National Museum Cultural Exchange Exhibition Hall (Permanent Exhibition) at a discounted price of 1,000 yen.


Are there advance tickets available?

Floor 4 Cultural Exchange Exhibition (Permanent Exhibition): Advance tickets are not available for this exhibition.
Floor 3 Special Exhibition: Advance tickets, such as Lawson tickets, are on sale up to the opening day of the Special Exhibition. They may also be purchased at the Museum Shop.
For more information, please refer to the Special Exhibitions listed on our main webpage.


Can I make purchases using cashless methods such as electronic money, or QR code payment?

Yes, we accept both electronic money and QR code payment.

Cashless payment is accepted at the following locations
At the ticketing counter at Floor 1, the following cashless payment methods can be used to purchase same-day tickets for the Special Exhibition and Cultural Exchange Exhibition Hall. Please note that only lump sum payment is accepted for credit cards.

Credit Card (VISA, Mastercard, UnionPay)
クレジットカードアイコン
Electronic Money(iD, Edy, nanaco, WAON, Kitaca, Suica, PASMO, TOICA, manaca, ICOCA, SUGOCA, nimoca, Hayakaken)
電子マネーアイコン
QR Code Payment (PayPay, D PAYMENT, au PAY, MerPay, Alipay (AliPay+), Wechatpay)
QRコード決済

* For more information on the forms of payment accepted at the Museum Shop, please refer to our Museum Shop website.


Are there any facilities that are free-of-charge?

Yes. Please refer to the following table for more details.

Floor 1 Entrance Hall and Ajippa
Free-of-charge events are also held periodically inside the Museum Hall.
Floor 3 Booths outside the Special Exhibition (when Special Exhibitions are held)
Floor 4 Lobby (Model of the Dazaifu government office)

Do tour guides and accompanying staff on tours have to pay an admission fee?

(1) Floor 3 Special Exhibition

  • Tour guides and accompanying staff on tours have to pay an admission fee as well.

(2) Floor 4 Cultural Exchange Exhibition (Permanent Exhibition)

  • Teachers who are leading groups of elementary, middle, or high school students to the museum for school-related activities are eligible for free entry. Prior to your visit, please submit an application to the Administrative Office for free admission to the Cultural Exchange Exhibition Hall. For more information on school visits, as well as for the application form, please refer to our page on Group Visits.
  • Tour guides, bus guides, and interprets accompanying a group are eligible for free entry. Please present valid identification, such as a business card, employee ID, or certification on the day of your visit.

Can I purchase online tickets for museum exhibitions?

Online tickets are available for the Cultural Exchange Exhibition (Floor 4). You may purchase the tickets from our page on Hours and Admission.


Can I purchase online tickets for Special Exhibitions?

Online tickets are available for some Special Exhibitions. For more information on the availability and purchase of Special Exhibition online tickets, please refer to the exhibitions listed on our main webpage.


I would like a refund on my online ticket.

Unfortunately, we are unable to process refunds for tickets that have already been paid for. We seek your understanding and cooperation.


What is the Cultural Exchange Exhibition?

Our Cultural Exchange Exhibition is located on Floor 4 of the museum. Unlike seasonal Special Exhibitions, the Cultural Exchange Exhibition is open year-round, except on days the museum is closed.
Also known as our permanent exhibition, the Cultural Exchange Exhibition, so named for its focus on Japan’s history of cultural exchange with Asia and Europe, is subtitled “Ocean Ways, Asian Paths.” With our frequent rotation of artifacts, we aim to offer visitors new perspective and fresh delights with every visit.

* For more information, please refer to our page on the Cultural Exchange Exhibition.


How much are tickets to the Cultural Exchange Exhibition?
  Price
Adults 700 yen
University students 350 yen

* Please note that tickets to the Special Exhibition (3F) are priced and sold separately. (Special Exhibition tickets grant access to both the Special Exhibition and the Cultural Exchange Exhibition.)
* For more information on the pricing for different Special Exhibitions, please refer to the exhibitions listed on our main webpage.

Visitors who qualify for free admission
Visitors who qualify for free admission should present relevant documentation upon entry to the exhibition hall. Please refer to the table below for more information.

  Floor 4: Cultural Exchange Exhibition Hall (Permanent Exhibition)
Visitors with disability documentation (* 1), and up to one other accompanying visitor Disability documentation (*)
High school students and younger, or visitors under 18 Valid personal identification documents indicating your date of birth (e.g. student card, health insurance card, driver’s license)
Visitors over 70
Kyushu National Museum Campus Members (* 2) Valid student or staff identification documents

(* 1) This refers to officially-issued certification for persons with physical, intellectual and mental disabilities, veterans with combat-related injuries, atomic bomb survivors, patients with intractable illnesses, and pediatric patients with chronic illnesses. Certification that has been registered on the Mirairo ID application is also accepted.
(* 2) For more information, please refer to our page on the Kyushu National Museum Campus Members program (in Japanese).

Dazaifu Tenmangū Shrine and Kyushu National Museum Combination Ticket

This ticket grants visitors entry to the Dazaifu Tenmangū Museum, Kankō Historical Museum, and Kyushu National Museum Cultural Exchange Exhibition Hall (Permanent Exhibition) at a discounted price of 1,000 yen.


Are there days when I can visit the Cultural Exchange Exhibition for free?

Please refer to the following table, as well as our yearly schedule (in Japanese) for more information on our free admission days.

  Eligible Visitors
International Museum Day (18 May)
* If the museum is closed on that day, admission will be free on the following working day
Everyone
Respect for the Aged Day (the third Monday in September) Everyone
Culture Day (3 November) Exchange students
Family Day (the third Sunday in November) Adults accompanying children (middle school and below). (Up to 2 adults are eligible for free entry per family)

Why is it so dark in the Cultural Exchange Exhibition Hall?

The lighting in the exhibition hall, set at an average of 150 lux, is designed to preserve our artifacts as best as possible while on display. As these cultural properties are quite fragile, it is necessary to limit the amount of light each item on display is exposed to, by the material and property of each work.

Floor lights have been installed in the exhibition hall to provide visitors with a safe and pleasant museum-going experience without exposing our artifacts to light damage. In light of feedback from our visitors that our exhibition halls are too dim, we are working towards solutions in improving our lighting infrastructure in order to provide a pleasant visitor experience for all. Thank you for your kind understanding as we work on this issue.


Why is there no fixed viewing route in the exhibition hall?

At 3900 square meters, the Cultural Exchange Exhibition Hall (4F) is extensive in size. As we carry out exhibit changes regularly and frequently, having an open concept exhibition space allows our visitors to proceed to their desired portion of the gallery space more freely. We would like to encourage our visitors to embark on their own journey of exploration within the exhibition space, and thus do not have any fixed routes that visitors must follow.


I would like to know more about exhibit changes.

The Cultural Exchange Exhibition Hall (Permanent Exhibition) (4F), which is open to visitors year-round, has its exhibits partially rotated every Monday, when the museum is closed to visitors.
These exhibit rotations refresh the objects on display, and introduce the history of cultural exchange between Japan and Asia from various angles. Through these constant rotations, we hope to position ourselves as a “living museum” that provides fresh delights and perspectives every visit.
There are occasions when certain exhibition rooms may be closed to update the displays. We will post a notice on our webpage (in Japanese) in such cases. Thank you for understanding.


What kinds of cultural artifacts do you have on display?

The full schedule and list of artifacts on display within the next 3 months in our Cultural Exchange Exhibition Hall is published on our webpage in Japanese. Please note that this list is subject to last-minute changes, and will be updated accordingly.
For more information, please refer to our list of works on display (in Japanese).

* For more information on the list of works available for our Special Exhibitions, please refer to the Special Exhibitions listed on our main webpage.


Are all of your objects original artifacts?

At any time, there are about 800–1000 items on display in the Cultural Exchange Exhibition Hall (4F). Most of these objects on display are original artifacts.
We believe that museums are spaces for the display of original artifacts, and take steps towards fulfilling this mission from the first, beginning with the assembly of our collection. We utilize reproductions of artifacts in limited instances where the narrative of the exhibition is aided by the inclusion of certain essential pieces. These items are clearly marked as reproductions. They are created with materials and methods that best match the original, or created as models when there are no remaining extant artifacts.


Does the Cultural Exchange Exhibition have any centerpieces?

Artifacts which have been designated as National Treasures, or Important Cultural Properties, by the Japanese Agency for Cultural Affairs are clearly marked on the labels accompanying the display. These artifacts, recognized by the Agency for Cultural Affairs for their historical, cultural, or artistic value, may be especially worthy of your time and attention.
If you ever find yourself wandering without an aim around the exhibition room, we recommend checking out the Feature Exhibition(s) within the Cultural Exchange Exhibition Hall. Feature Exhibitions are seasonal, themed exhibitions that highlight the latest, original findings from our researchers, or that center the newest trends in research.

* For more information, please refer to our page on Special and Feature Exhibitions.


What are museum talks?

For visitors interested in finding out more about the history and background of our works on display, Museum Talks are fortnightly public seminars offered by our researchers on various historical topics, featuring different key artifacts. At the end of the talk, our researchers will also answer any questions you may have.

  • Museum Talks: First, third, and fifth Tuesday of the month. Each session starts at 15:00, and lasts for about 30 minutes.
Please note that Museum Talks are currently offered only in Japanese.

* For more information, please refer to our page on Museum Talks.


How much are tickets to the Special Exhibitions? What is showing throughout the year?

Information on our Special Exhibition (3F) schedule and pricing is available on our webpage. Please note that Special Exhibition tickets grant access to both the Special Exhibition (3F) and the Cultural Exchange Exhibition (Permanent Exhibition) (4F).

* For more information on our Special Exhibitions, please refer to the exhibitions listed on our main webpage.


Will the displays change during the Special Exhibition?

As with the Cultural Exchange Exhibition, there may be display rotations during Special Exhibitions.
Before coming to the museum, you may refer to our webpage for the list of works showing, for more information on whether your favorite pieces are currently on display.


Will the Special Exhibition ticket cost less if I do not plan to view the permanent exhibition?

No, the ticket will cost the same.
Our Special Exhibition tickets grant visitors access to both the Special Exhibition Hall (3F) and the Cultural Exchange Exhibition Hall (Permanent Exhibition) (4F). As with other national museums, we offer complimentary access to the permanent exhibition with every Special Exhibition ticket. For this reason, it will cost the same even if you do not view the permanent exhibition.


What is Ajippa?

Ajippa is our interactive exhibition gallery where visitors of all ages can learn about world cultures through fun, hands-on experiences.
* For more information, please refer to the Ajippa webpage.
* The name Ajippa comes from the Japanese words ajia (“Asia”) and harappa (“field”), referring to the vast plains of Asia. The Ajippa gallery is a lively space of encounters, where visitors can engage their five senses and get up close and personal with the cultures of Asian and European countries with historical relations with Japan. Here, strum on instruments, play with toys, or try your hand at handicrafts for an exciting and fun, never-before experience at a museum.


Are the displays in Ajippa ever refreshed?

Yes, we refresh part of the displays about once every month.
Please feel free to check out official museum blog (in Japanese) for more information on what is on display. Taking inspiration from the changing seasons and our exhibitions, we work hard with our museum volunteers to bring you exciting exhibitions in our themed Mini Gallery and Ajippa Hut. We promise visitors a fun new experience each and every time.


I want to participate in an Ajippa workshop. Do I need to register?

The Ajippa team currently runs a number of workshops throughout the year. Our workshops include the Curator Experience, Archaeology Experience, and Introduction to Gamelan workshops. Open to visitors of all ages, these workshops are conducted in Japanese, and require registration in advance (first-come, first-served). For more information on these workshops, please refer to our events page (in Japanese).

Aside from these workshops, the team has also prepared handicraft-based Box Kits, which are available in the exhibition space and do not require pre-registration.


Are there any dining facilities in the museum?

【Restaurant Iinoji】
Opening hours: 11:00–17:00
(Last Order Food 16:00 Drinks 16:30)
【Kyuhaku Garden Footbath and Teahouse】
Opening hours: 11:00–17:00 (Last Order at 16:00)
【Kyushu National Museum M Café】
Opening hours: 10:00–17:00 (Last Order at 16:30)
*Closing days (all 3 establishments): Mondays, in line with museum opening days. If a public or substitute holiday falls on a Monday, the restaurant and museum will be open that day and closed on the following working day.

* For menu offerings and more information, please refer to our page on our Restaurant and Café.


I would like to buy souvenirs from the museum.

Our Museum Shop is located on Floor 1.
Opening hours: 10:00–17:00
(In line with the museum, the museum shop closes at 20:00 on Fridays and Saturdays during Special Exhibitions)
For inquiries, please contact: 092ー918ー8818 (only in Japanese)

* For more information, please refer to our Museum Shop page (in Japanese).


I would like to learn about the museum’s accessible facilities.

Visitors who would like to learn more about wheelchair access and other accessible information, please refer to our page on Amenities and Accessibility.


Can I bring in my baby stroller?

Baby strollers are allowed into both the Special Exhibition Hall (3F) and Cultural Exchange Exhibition Hall (Permanent Exhibition, 4F). For the safety of your children, we advise against the use of strollers in the museum during crowded periods.


Can I bring my pet to the museum?

We do not allow pets in the museum.
Assistance dogs (guide dogs, mobility service dogs, hearing dogs) are allowed within the museum. Our Assistance Dog Toilet can be found across the accessible parking.

Map of Museum Facilities


Can I take photos inside the exhibition halls?

Yes, you may take photos in the Cultural Exchange Exhibition Hall (4F), and in Ajippa (Interactive Exhibition Gallery) (1F).
For more information, please refer to our photography guidelines.

Please note that photography rules for Special Exhibitions vary by exhibition.


Where can I eat my bento within the museum?

No eating is allowed within the museum.

  • There are many benches and chairs located along the Satoyama nature trail, as well as pavilions and a resthouse outside the museum. Guests with bento may consume their meal there. Please refer to the map below.
  • We kindly request that visitors bring their trash back with them as there are no garbage bins on our grounds.

Map of Museum Facilities


Is there a nursing room in the museum?

Yes. The nursing room is on Floor 1.
Visitors who wish to use the nursing room should approach our staff at the Information Counter on Floor 1.
Male visitors who wish to use the nursing room must speak to staff at the Information Counter on Floor 1. This is as a courtesy to female visitors who may be nursing in the room.


Is there a diaper‐changing station in the museum?

Yes.
There are diaper‐changing stations in all female bathrooms and accessible toilets. Accessible toilets are usable by people of all genders.


Does the museum have wheelchairs for rent?

Yes. The museum has indoor wheelchairs, baby strollers, and canes available for rental use.
Please approach out staff at the Information Counter on Floor 1 to borrow them. As these items are for indoor use, visitors are only to use these items within the museum, and are not allowed to remove them from the premises.


Is there a public phone I can use?

Yes. It is located on Floor 1, next to the seminar rooms.


Can I use my mobile phone to make or take calls in the museum?

You may only make or take calls in areas outside of the exhibition halls, such as in the rest areas and the lobbies. Please also set your phones to silent mode while in the museum.


Is there free Wi-Fi in the museum?

Yes. There is free Wi-Fi available in almost all areas of the museum outside of the exhibition halls.

How to connect to the Wi-Fi

(Please refrain from making calls on your phone within the exhibition halls.)


Will I need to make a reservation for a group visit?

No, reservations are not required.
Please purchase tickets at the museum on the day of your visit. For more information, please refer to our page on Group Visits.

* Please note that as of 2020 the group admission fee for the Cultural Exchange Exhibition Hall has been discontinued.


How long will I take to view the exhibits?

While estimates vary depending on person, our visitors spend an average of 2 hours in the exhibition halls.


I would like to take my time viewing the exhibits. What is the best time to visit?

Our off-peak hours are generally from 15:30-17:00 on weekdays (Tues-Thurs), although estimates may vary depending on the exhibition.
During Special Exhibitions, our museum operates on Kyuhaku After Five hours on Fridays and Saturdays (09:30–20:00). Coming in the evening (17:00-20:00) may provide an opportunity for a more leisurely visit.

* Please note that admission ends 30 minutes before closing time.
* There may be occasions in which our museum does operate on Kyuhaku After Five hours.


Can I re-enter the exhibition hall?

Re-entry is only possible for the Cultural Exchange Exhibition Hall (4F). Please present your ticket stub to the counter staff upon re-entry.


Does the museum have signs and explanations in languages other than Japanese?

Object names and explanations in the Cultural Exchange Exhibition Hall (Floor 4) are available in Japanese, English, Chinese (Simplified) and Korean.
Museum leaflets are available in English, Mandarin, Korean, French, German, and Spanish. Please find them on our webpage or in the museum.

Museum leaflets

Object names in the Special Exhibition Hall (Floor 3) are available in Japanese, English, Chinese (Simplified) and Korean.

Multilingual audio guides for the Cultural Exchange Exhibition Hall are available via the NaviLens app.

* The app automatically translates into the language setting of your smartphone.
For more information, please refer to our page on NaviLens and NaviLens GO.


I would like to know more about events by the museum!

Our event notices are published on our homepage. For more information, please refer to our Events page (only in Japanese).


I would like to get a museum membership pass!

Our staff at the counter at the Information Counter on Floor 1 are happy to assist you anytime. We look forward to your visit.


I want to see what goes on behind the scenes!

We conduct regular behind-the-scenes tours known as Backyard Tours. These tours are currently only available in Japanese.
Please visit this page for more information.


I would like to volunteer with the museum!

We recruit volunteers approximately every 3 years.
Those over 18 years of age are welcome to apply. Approval from a parent or guardian is necessary for volunteers below the age of 18.


I would like to work at the museum!

Please visit our Japanese FAQ page for more information.


May I link to the museum webpage?

Thank you for asking. You may freely link to our webpage URL:
https://www.kyuhaku.jp

If you do not mind, kindly send us the URL of your page with our linked homepage after you are done. You may do so through our contact form.


What is an Important Cultural Property? What is a National Treasure?

These categories refer to classes of tangible objects as determined by the Japanese Agency for Cultural Affairs. This system was established following Japan’s Law for the Protection of Cultural Properties in 1950.

An Important Cultural Property refers to an artifact with important historic or artistic value to Japan, and can include buildings, paintings, sculptures, crafts, books, scripture, archival documents, archaeology materials, and historic materials.

A National Treasure refers to an artifact, which may be an Important Cultural Property, deemed to be of exceptionally high historical, cultural, or scholastic value to both Japanese and world cultures.

Please visit this page to learn more about the National Treasures and Important Cultural Properties currently in the collection of Kyushu National Museum.