Find answers to general questions frequently asked by visitors about Kyushu National Museum below.

What is Kyushu National Museum?

Kyushu National Museum, or Kyuhaku for short, is the fourth national museum in Japan after Tokyo, Kyoto, and Nara National Museum. Our focus is on mapping the formation of Japanese culture within the context of Asia’s history in our exhibition content. Aside from curatorial work, we also conduct restoration work and scientific research to help preserve cultural properties. We plan a variety of educational programs to make each visit fun and enjoyable for our audience.

The latest editions of our multilingual pamphlets can be found below.

Where is Kyushu National Museum?

A:Our address is 4-7-2 Ishizaka, Dazaifu City, Fukuoka Prefecture, Japan 818-0118.

When are your opening hours?

We are open from 9:30 to 17:00, and last entry is at 16:30.
The museum has extended opening hours on some Fridays and Saturdays as part of Kyuhaku After Five. On these days, the museum closes at 20:00, with last entry at 19:30. Currently, Kyuhaku After Five happens during Special Exhibitions.

When is the museum closed?

Kyushu National Museum is usually closed on Mondays. If a public holiday or substitute holiday falls on a Monday, the museum will be open that Monday and closed the following working day.
Please refer to our Hours and Admission page for more details, as well as the museum’s yearly schedule.

Is there parking at the museum?

Yes. Please refer to the table below for the types of parking available.

     Parking Spaces Available
Cars Visitor parking 1 (South) 234 spaces Total 313 spaces
Visitor parking 2 (East) 79 spaces
Accessible parking 23 spaces
Please provide valid documentation when parking in these spaces.
Buses Bus parking 9 spaces
Please refer to our Visiting page for more information about where visitor parking is located on our premises. Please refer to this site for live updates on parking availability (Japanese only).

Can I use baby strollers or wheelchairs in the museum?

Yes. Please refer to the map below for directions to the platform lift at the entrance of the museum. To use this lift, please press the interphone next to it and wait for our staff to assist you.

Locality Map


How much are admission fees?

Our admission fees vary depending on which exhibition you would like to see at the museum. Please refer to the information below for more details.

Cultural Exchange Exhibition

Adults: 700 yen
University students: 350 yen (please present valid student identification documents upon request).

Special Exhibition

Entry fees into the Special Exhibition Hall depend on the particular exhibition being hosted at any given time. Please refer to our Special Exhibition page for more details. Special Exhibition ticket holders are entitled to one free entry into the Cultural Exchange Exhibition.

Free admission

The following people are eligible for free admission into some exhibitions in the museum. Please bring the relevant documentation as indicated in the table below.

Visitor Type Cultural Exchange Exhibition (permanent gallery on the 4th floor) Special Exhibition (3rd floor)
Visitors with disabilities, and up to one accompanying person Please present disability documents.
High school (or equivalent) students Please present valid student identification documents. Admission fees apply. See Special Exhibition page for more details.
Visitors under the age of 18 Please present valid personal identification documents indicating your date of birth (e.g., passport, driver’s license).
Visitors aged 70 or above
Kyushu National Museum Campus Members Please present valid student or faculty identification.

Can I make purchases using cashless methods?

Yes. Please refer to the details below.

Buying same-day tickets with electronic money

You can use the types of e-money listed below at the first-floor ticket machines located outside the museum during Special Exhibition periods. Please note that group tickets and discounted tickets cannot be purchased using this method.

Forms of electronic money accepted

WAON, nanaco*, iD*, Edy*, Kitaca, Suica, PASMO, TOICA, manaca, ICOCA, nimoca, Hayakaken, SUGOKA, QUICPay
*“nanaco” is a registered trademark of the Seven Card Service Co. Ltd. “iD” is a registered trademark of the NTT Docomo Co. Ltd. “Edy” (Rakuten Edy) is a registered trademark of Rakuten Group’s prepaid e-money service.


Making purchases with credit cards

You can pay by credit card at the ticket counters and the Museum Shop. Please note that credit card purchases are limited to one single transaction, and that exhibition catalogue purchases are limited to cash payments only.

  • The following credit cards are accepted at ticket counters.
  • The following credit cards are accepted at the Museum Shop.

Are there any facilities that are free-of-charge?

Yes. Please refer to the following table for more details.

1st floor Entrance Hall and Ajippa
Free-of-charge events are also held periodically inside the Museum Hall.
3rd floor Booths outside the Special Exhibition (when Special Exhibitions are held)
4th floor Lobby (Model of the Dazaifu government office)

Can I purchase Special Exhibition tickets online?

Online ticket sales for Special Exhibitions are available on a case-by-case basis. Please visit our dedicated exhibition pages for more details specific to each Special Exhibition.

Please note that tickets purchased via asoview! are only available for the permanent Cultural Exchange Exhibition. Visitors who wish to see the Special Exhibition should purchase tickets directly from the ticketing counter at the museum, or visit the relevant online ticketing service(s) as detailed on the Special Exhibition page.

I would like a refund on my online ticket.

Unfortunately, we are unable to process refunds for tickets that have already been paid for. We seek your understanding and cooperation.

What is the Cultural Exchange Exhibition?

Our permanent Cultural Exchange Exhibition is located on the fourth floor of the museum. It is open year-round save for our designated closure days. The exhibition gallery is centered on the theme, “Ocean Ways, Asian Paths,” and features exhibits related to the history of cultural exchange between Japan and its surrounding countries. Exhibits are rotated frequently, ensuring that visitors are able to view new objects and displays every time they visit.
For more detailed information, please refer to our Cultural Exchange Exhibition page.

Are there days when I can visit the Cultural Exchange Exhibition for free?

Please refer to the following table, as well as our yearly schedule for more details on our free admission days.

  Eligible Visitors
International Museum Day (18 May; if the museum is closed on that day, admission will be free on the following working day.) Everyone
Respect for the Aged Day (the third Monday in September) Everyone
Cultural Day (3 November) Exchange students
Family Day (the third Sunday in November) 1 child (middle school and below) can be accompanied by up to 2 adults free-of-charge

Why is it so dark in the exhibition hall?

The lighting in the exhibition hall, which is usually set at an average of 150 lux, is designed such that our exhibits can be preserved as best as possible while on display. As they are quite fragile, they can only withstand direct light for a limited period of time.
Our floor lights are constantly inspected, reviewed, and adjusted to prevent damage to our artifacts, as well as to provide a pleasant and safe environment for our visitors. We strive to improve the lighting in the exhibition hall by increasing or changing the lighting where necessary based on feedback from our visitors.

Why is there no fixed viewing route in the exhibition hall?

Our Cultural Exchange Exhibition Hall is expansive in terms of physical size, as well as range of content. As we would like to encourage our visitors to embark on their own learning journey within the exhibition space, we do not have any fixed routes that visitors must follow. As we also carry out exhibit changes regularly and frequently, having an open concept exhibition space allows our visitors to proceed to their desired portion of the gallery space more freely.

I would like to know more about exhibit changes.

We change part of our exhibits every Monday, when the museum is closed to visitors. These exhibit rotations are conducted to refresh the objects on display, and to fully reflect the extent of cultural exchange between Japan and Asia.

What kinds of cultural artifacts do you have on display?

You can find a list of the artifacts on display in our Cultural Exchange Exhibition using this schedule (Japanese only). This list is subject to last-minute changes, and will be updated accordingly. Please refer to the Cultural Exchange Exhibition page for more details. For information about the Special Exhibitions, please refer to our dedicated exhibition schedule page.

Are all of your objects original artifacts?

Most of the objects displayed in the Cultural Exchange Exhibition (about 800–1000) are original artifacts. Some of our exhibits are reproductions, which help create a stronger narrative flow within the exhibition space. These reproductions were created using materials and methods that match the original as best as possible.

Does the Cultural Exchange Exhibition have any centerpieces?

As we change out the exhibits on display on a regular basis, we do not have any fixed centerpieces. However, when we do have National Treasures or Important Cultural Properties on display, they will be listed on our schedule page (Japanese page) under the appropriate theme.

What Special Exhibitions do you have for the year?

Please visit this page for more information about our Special Exhibition schedule for the year. Please note that admission fees vary per exhibition.

What objects can we expect to see in the Special Exhibitions?

The objects displayed vary depending on the theme of each Special Exhibition. You can find out more about what we have on display on our dedicated Special Exhibition web pages.

What is this gallery about?

Ajippa is a free, interactive exhibition space for visitors of all ages to find out more about world cultures. Musical instruments, traditional crafts, games, and toys help bring visitors a fresh perspective into these cultures. The countries represented in this space have some history of cultural exchange with Japan.

Are there any dining facilities in the museum?

Unfortunately, our restaurant and cafe spaces are not operating at the moment. There are dining options available at Dazaifu station, as well as the path leading up to the Dazaifu Tenmangū Shrine.

I would like to buy souvenirs from the museum.

You can buy souvenirs from our museum shop, which is located on the first floor. Operating hours are from 9:30 to 17:00.

Are there accessible facilities available?

Please refer to this page for more information on our accessible facilities.

Can I bring in my baby stroller?

Yes. Baby strollers are allowed into both the third and fourth floor gallery spaces. However, we advise against the use of strollers in the museum during crowded periods.

Can I take photos inside the exhibition halls?

Yes. You may take photos in the permanent Cultural Exchange Exhibition Hall on the fourth floor, as well as in the Entrance Hall and Ajippa (Interactive Exhibition Gallery) on the first floor. Photography rules for Special Exhibitions vary on an exhibition-by-exhibition basis. Please refer to this page for more information on our photography guidelines.

Is there a nursing room in the museum?

Yes, on the first floor, between the cloakroom and the Museum Hall. Visitors who wish to use the nursing room should approach our staff at the Information Counter. Please note that we may not allow men to enter the nursing room when there are multiple users inside.

Is there a diaper‐changing station in the museum?

Yes. There are diaper‐changing stations in all female bathrooms and accessible toilets. Accessible toilets are usable by people of all genders.

I would like to borrow a wheelchair.

Please approach our staff at the Information Counter on the first floor to borrow a wheelchair. We also have baby strollers and walking canes available, should you need them. Please note that you can only use these items within the museum, and are not allowed to remove them from the premises.

Is there a public phone I can use?

Yes. It is located on the first floor, next to the seminar rooms.

Can I use my mobile phone to make or take calls in the museum?

You may only make or take calls in areas outside of the exhibition halls, such as in the rest areas and the lobbies. Please also set your phones to silent mode while in the museum.

Is there free Wi-Fi in the museum?

Yes. You may connect to our free Wi-Fi network while in the lobbies of the first, third, and fourth floors.

How long will it take to view all the exhibits?

Our visitors spend an average of two hours in the exhibition halls.

I would like to take my time viewing the exhibits. What is the best time to visit?

Our off-peak hours are generally from 15:30–17:00 every day, although this may vary in each exhibition hall depending on what we have on display at any given period of time. Please note that admission ends 30 minutes before closing time.

Can I re-enter the exhibition hall?

You may only re-enter the Cultural Exchange Exhibition Hall. Please present your ticket stub to the counter staff upon re-entry.

Does the museum have signs and explanations in languages other than Japanese?

Yes. Object names and explanations in the Cultural Exchange Exhibition Hall are also available in English, Chinese, and Korean. Object names and selected explanations for Special Exhibitions are also available in the above four languages.

We have leaflets available on our webpage and in the museum in English, Chinese, Korean, French, German, and Spanish. We also have audio guides in English, Chinese, and Korean for the permanent Cultural Exchange Exhibition.

I want to see what goes on behind the scenes!

We conduct regular behind-the-scenes tours in Japanese only. Please visit this page for more information.

What is an Important Cultural Property? What is a National Treasure?

These categories refer to particular classes of objects, as determined by the Japanese Agency for Cultural Affairs. This system was established following Japan’s Law for the Protection of Cultural Properties in 1950.

Important Cultural Properties refer to tangible objects with important historic or artistic value, and can include buildings, paintings, sculptures, crafts, books, scripture, archival documents, archaeology materials, and historic materials. National Treasures are objects with exceptionally high historical, cultural, or scholastic value.

Please visit this page to learn more about the National Treasures and Important Cultural Properties currently owned by Kyushu National Museum.